This Privacy Policy describes how Paladio.ai (“we”, “us”, or “our”) collects, uses, and handles data when you install and use the Catalog Agents app (“the App”) on your Shopify store.
When you install the App, we access the following data from your Shopify store:
We do not collect or store personal information about your customers.
We use the data we access solely to:
We do not sell, rent, or share your data with third parties for marketing purposes.
To perform AI-powered catalog enrichment, we use third-party AI infrastructure. Product data is processed solely for the purpose of generating enriched catalog content and is not retained beyond the enrichment request.
We retain store access tokens only for as long as the App is installed. When you uninstall the App, your access token is invalidated and removed from our systems.
You have the right to:
To exercise any of these rights, contact us at shopify@paladio.ai.
We comply with applicable data protection laws including GDPR. We respond to all merchant data requests and shop data deletion requests in accordance with Shopify’s requirements.
We use industry-standard security practices to protect your data. Shopify Admin API tokens are stored securely on our servers and are never exposed to the browser.
We may update this policy from time to time. We will notify merchants of significant changes via email.
If you have any questions about this policy, please contact us at:
shopify@paladio.ai
Paladio.ai